Complimentary local delivery is available for orders of $1000 or more to addresses within 5 miles of our store in Uptown Dallas. Orders are delivered within 8 hours or by the next day, depending on when the order is placed and on availability. At Checkout select Store Pick Up then Call us 214-526-7000 to request Local Delivery and Confirm best delivery time. Someone must be available to receive the order at the delivery address. Local delivery is not available on holidays, and delivery times may vary during busy periods or bad weather.
Orders ship within 1–2 business days (up to 5 business days during sales).
| Service | Delivery Time | Cost |
|---|---|---|
| Standard, orders $350+ | 3–7 business days | Free |
| Standard, orders under $350 | 2–5 business days | $15 |
| Expedited | 2–3 business days | $25 |
| Overnight | 1 business day | $45 |
| Hawaii Standard | 5–10 business days | $35 |
| Hawaii Expedited | 3 business days | $75 |
We ship with FedEx or UPS.
| Service | Delivery Time | Cost |
|---|---|---|
| Economy | 3–10 business days | $20 CAD |
| Express | 1–3 business days | $50 CAD |
| Service | Delivery Time | Cost |
|---|---|---|
| Standard | 6–12 business days | $40 USD |
| Express (DHL or UPS) | 3–7 business days | $70 USD |
International orders may be charged import duties and taxes, which are paid by the customer. Customs can sometimes delay delivery. Refused or unclaimed international orders can't be refunded.
Delivery times are estimates from the carrier and aren't guaranteed.
Please check with neighbors or your building's mailroom first. If you believe it was stolen, file a claim with the carrier using your tracking number. Once a package is delivered, The NKC Store is no longer responsible for it.
If tracking hasn't updated for 5 or more business days and your order isn't marked delivered, email us and we'll open a claim with the carrier for you. The investigation can take up to 8 business days.
We can't refund or replace an order until the carrier's investigation is complete.
Questions? Contact us at info@thenkcstore.com.
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